Author Topic: Anyone Bought Off Biaggio Recently?? (Read 2628 times)

Retrodan72 · « **on:** January 31, 2014, 12:57 PM »

Before anyone comments, I'm not allowing this to be a thread about how much he charges for stuff, he has the right to charge whatever he likes, it's up to the buyer to decide what they want to pay.

If anything, I think some of the prices on his eBay listings aren't too bad considering.

I'm more interested in the service you get. I've not tried to buy anything for 2 years off him since I went to buy some NOS orange Tuff pads, paid immediately, waited, waited a bit more, waited a little bit more, then emailed him, only to get a reply that the pads I'd bought and paid for were out if stock and would I prefer the longer newer type, or a refund? I opted for a refund, which took ages to get back.

All I want to know is, is he worth taking a punt on?

A lot can change in 2 years, and this thread may result in good feedback.

Over to you consumers.

Discostu · « **Reply #1 on:** January 31, 2014, 01:10 PM »

I ordered 2 headsets from eBay, and waited 2 weeks then I got a message saying they had been dispatched, another week passed and still nothing had turned up so I messaged him and didn't hear anything for a further two days where he said they had been posted out to me that morning.

They did finally turn up the next day. It took 3 weeks 3 days. So if you want something fast I would stay well clear.

boofy44 · « **Reply #2 on:** January 31, 2014, 01:12 PM »

not had owt off him for about 5 year now Dan.never had a problem with him before TBH but a few seem too.

Retrodan72 · « **Reply #3 on:** January 31, 2014, 01:12 PM »

Quote from: Discostu on January 31, 2014, 01:10 PM

I ordered 2 headsets from eBay, and waited 2 weeks then I got a message saying they had been dispatched, another week passed and still nothing had turned up so I messaged him and didn't hear anything for a further two days where he said they had been posted out to me that morning.

They did finally turn up the next day. It took 3 weeks 3 days. So if you want something fast I would stay well clear.

As I feared Stu, I'll be wary IF ordering off him then.

Retrodan72 · « **Reply #4 on:** January 31, 2014, 01:15 PM »

Quote from: boofy44 on January 31, 2014, 01:12 PM

not had owt off him for about 5 year now Dan.never had a problem with him before TBH but a few seem too.

His comms aren't the best mate, and to me as a buyer, that's very important. I don't mind if someone's says that there will be a delay in getting my stuff out, but if they can't even answer an email then that just out of order IMHO.

CD17 · « **Reply #5 on:** January 31, 2014, 01:21 PM »

I haven't used him for a while, the last time I waited & waited & messaged, then had to file a paypal dispute, once I did this my stuff turned up + a first as far as I know, some FREE, yes FREE I said valve caps

& he apologised in person when he saw me at the VW show & I have to say I've never really had a bad experience with him apart from the above & have got loads from him over the years.

rodriguez · « **Reply #6 on:** January 31, 2014, 03:01 PM »

It depends what way the wind is blowing, he's always been all over the place.

I've dealt with him three times, two flawless transactions on low value items and one terrible experience over a high value item.

I tried to order a pair of wheels but he tried to give me a right royal shafting over shipping to NI by about £40-50 so didn't order them in the end.

If he had something I wanted and I was happy with the price I'd give it a go as you're covered by paypal anyway

brakedancer · « **Reply #7 on:** January 31, 2014, 03:30 PM »

not had a problem in 12 years of buying from him ......

20to26 · « **Reply #8 on:** January 31, 2014, 04:07 PM »

I just bought something from him recently as it was only available from his eBay store - I paid 24 hour courier and got the stuff at least 10 days later... when I followed up a few days after my purchase it took a couple of days to get a response and the reason was apparently he'd gone on an unexpected trip overseas (these things happen and I didn't kick up a fuss). I was given a date when my item would be despatched and it arrived a day or so after that. It ended well and I didn't need the item that urgently but after paying for a 24 hour courier I felt that amount should have been refunded as a goodwill gesture but hey ho, those kinds of things seldom happen...

I've had other stuff from him before and generally it's been ok - he's service is never as good as most other ebay sellers I buy from such as Alans which don't charge for postage and the stuff arrives the next day!

In conclusion, dear reader - Neutral position but I'd probably buy from him again unless I did actually need it in 24 hours.

Retrodan72 · « **Reply #9 on:** January 31, 2014, 04:13 PM »

Basically he's. safe bet if he's updated his listings on eBay, and the stuff is in stock, and if you're in no rush for it.

threaders · « **Reply #10 on:** January 31, 2014, 04:16 PM »

I bought a gold sugino style stem off him just over a week ago and it turned up in 3 days

I have bought other stuff and have had a message saying its out of stock and in that case he just refunds the money

That Swan Guy · « **Reply #11 on:** January 31, 2014, 04:21 PM »

Nad

I've had a couple of headsets Of him via ebay, certainly not next day delivery but good enough.

dancetothedrummersbeat · « **Reply #12 on:** January 31, 2014, 08:05 PM »

Most of the parts for my first build came from him. Generally buy 1-2 items a year off him. My advice is buy from his ebay listings, as they tend to be more upto date than his website. I've bought things from the website, never received them, and never got a reply when I tried to email him. Had to contact him via ebay in the end. Got my money back, as the item ended up being out of stock.. The hubs for my Peugeot Black Lion and the hubs for my almost finished Hutch were bought from him via ebay. I would buy from him again, but only as a last resort.

BMX1973 · « **Reply #13 on:** January 31, 2014, 08:13 PM »

Purchased a few parts over the years from both ebay and website and never had a problem.

Gnarlyscoots · « **Reply #14 on:** January 31, 2014, 08:28 PM »

The last time I bought from him I bought and paid for the item on a Wednesday. On the Friday, I bought and paid for something else that my mate wanted.

I specifically ordered the items apart knowing the one my mate wanted would turn up boxed and I would just forward it on.

The fooker bunged the items in the same box and had charged for 2 lots of postage.

When I argued the toss with him, he wouldn't have it. No refund of postage cost, no more purchases from me

Jim · « **Reply #15 on:** January 31, 2014, 09:06 PM »

Ordered a rebuild kit for a loose bearing tuff off him Monday worked out 50% more than getting one from Australia but I wanted it quick.

Got a refund on Tuesday saying sorry out of stock

factory pilot · « **Reply #16 on:** February 01, 2014, 12:33 AM »

I've bought many items from him over the years....on ebay for items such as chainrings, headsets and pegs etc never had any trouble...only ever as a last resort I have bought stuff from the "website" and only ever after I've chatted to him to confirm he's got what I want and for an exact price from him. I think this is the way forward if you want something specific Dan. I bought a very nice nos seat off him last year for a big wedge but I had no problems with the deal.
He can blow very hot and cold depending on what you're spending and how busy he is making money from his many projects.
It's pure business with him and that's just the way it is.
I know this thread isn't about prices but no-one is oblidged to be fair with their prices.....after seeing some of the prices of people's first build's there must be many people out there hoarding stuff which they got for peanuts which is now worth a small fortune.

IMO proceed but with extreme caution Dan

TBH I always feel a little dirty and slightly soiled after I've had to deal with him

It always feels like you are selling a bit of your soul when you buy parts from him

NORTY40 · « **Reply #17 on:** February 01, 2014, 12:42 AM »

For me , the key to any good deal is communication ......... he sadly lacks in that department imo

.... and while were on about departments , i don't think he has a customer service one

Just my thoughts on the few deals i have had with him .

WINI · « **Reply #18 on:** February 01, 2014, 04:32 AM »

Sadly, as you can see on eBay, it's far too easy to set up a business like this with no business or communications skills to speak of. I certainly don't think he sets out to screw people, but for my mind, if you set up a business you are obligated to check mails, respond to people in a timely manner etc etc. Haven't been on the website in ages, but it was always a joke. One price on an item, yet when you clicked to pay it mysteriously jumped up in price or wasn't in stock even if it said it was. That's just poor in my book for a supposed 'business'. Price things as you want, people will soon vote with their feet, but at least keep your site up to date and communicate with people properly.

Orange777 · « **Reply #19 on:** February 02, 2014, 04:24 PM »

Just thought would throw my two penneth in. I have spent a lot with him over the last two years and got some amazing items.

I have not got a bad word to say about him. He has some incredibly rare bits and without him I would not have finished two builds.

His prices are high end, but so are his items. I currently have him trying to track me a couple of things down that I just cannot find for any price.

He gets a thumbs up from me.

Bfellows · « **Reply #20 on:** February 15, 2014, 07:26 PM »

Seems like he blows hot and cold.......... Just bought a couple of odds and ends via eBay and received them 2 days later. Great service.

Then I just read the description on this: http://pages.ebay.com/link/?nav=item.view&id=201034177221&globalID=EBAY-GB

No smoke without fire, but so far I've had no problems.......

danny silverstreak · « **Reply #21 on:** February 15, 2014, 08:08 PM »

I think he is a pr1ck

Sent from my iPhone using Tapatalk

leehunt1 · « **Reply #22 on:** February 16, 2014, 12:33 AM »

He shouldn't be messing anyone on RAD about..?
http://www.radbmx.co.uk/forum/index.php/topic,165881.msg1658395.html#msg1658395

fischflo · « **Reply #23 on:** February 16, 2014, 01:03 AM »

from what i remember he got stuff you might struggle to find elsewhere - so you better be humble and nice - cuz he can afford to be a prick - cuz he got stuff you'll struggle to find elsewhere - from what i remember

i might have to buy some sticker off him ---- anybody got his email ?

PHIL9HUF · « **Reply #24 on:** February 16, 2014, 01:23 AM »

I have bought/ordered a few bits off his website in the past few years
and they either arrive no problem or I get an email saying
not in stock! but havnt tried buying owt for a while now.
And the price gong up at checkout has only been the postage on top in my experience

Author Topic: Anyone Bought Off Biaggio Recently?? (Read 2628 times)

rodriguez

leehunt1