Hi mate
I have had stuff from JC he is a top bloke
and was very helpful to me and a very friendly cool guy, i dont know what happened with Glen but i can only presume he was busy or had some sort of hassle as his experience does not mirror mine. I had some cranks from him and there was a mix up on what he had or what i wanted, so he realy looked after me, and the communication was excellent along with the posting of the cranks.
All you have to do is email him and ask for what you need, he will soon get in touch, i have seen some of his stuff and it looks awesome, so i would mot be surprised if he is very busy, in fairness what does he do, get the building done, wich i think he loves as it shows in the quality or spend time on the pc, its a fine balance at times.
as i think he may do the majority of the stuff himself.
cheers steve