Author Topic: ebay help (Read 440 times)

stu27 · « **on:** February 14, 2009, 09:52 AM »

right then,i sold some bars on ebay uk last week but a fella from oz has won them
i didnt stipulate in my post uk only but it did only show the cost of uk p&p,i messaged him to say id have to up the cost of p&p with no response
he has now requested payment but when i recalculate the invoice with the new p&p it wont add it and reverts back to the price sold and i cant see any where on ebay to help me
is he trying to roll me over,im thinking of saying sod it,ill take the neg feed back off ebay and keep the bars
any help or advice would be gratefully recieved

MartyC · « **Reply #1 on:** February 14, 2009, 10:03 AM »

Sam, who is it you sold them to as I might be able to find them on the OZBMX forum and help get it sorted for you

steve Beech TA · « **Reply #2 on:** February 14, 2009, 10:06 AM »

Hi mate

i dont know how to recalculate the posting but whats his name, it might be worth putting a post on OZ bmx to see if he is a member on there, whats his name?. they are all sound so you should not have a prob specially if the ebay add says p&p for uk

hope this helps mate

steve Beech TA · « **Reply #3 on:** February 14, 2009, 10:07 AM »

Greate mind think alike

you posted as i did

stu27 · « **Reply #4 on:** February 14, 2009, 10:10 AM »

cheers for the help steve and marty

the person is called nsdarwin120408
my hairs gone grey now over this

mamadirt · « **Reply #5 on:** February 14, 2009, 10:40 AM »

I've had similar happen before but generally if it's an overseas bidder ebay allows you to amend the invoice before sending it to the buyer. On occasions when I haven't been able to amend the final amount (eg, having previously agreed free p&p with buy-it-now via ebay messages with a buyer), then I've messaged the buyer in question and refunded the p&p amount immediately. I guess you could do similar - ask your buyer to pay the invoice amount and then a further separate postage cost - I know it's a trust thing though and if it goes pear-shaped ebay won't really help.

fouronethreeoh! · « **Reply #6 on:** February 14, 2009, 03:15 PM »

Just write the new postage amount into the invoice, dont click the recalculate link, then preview the invoice.
It should have the new total price, then click send invoice, job done.

stu27 · « **Reply #7 on:** February 14, 2009, 07:04 PM »

Quote from: fouronethreeoh! on February 14, 2009, 03:15 PM

Just write the new postage amount into the invoice, dont click the recalculate link, then preview the invoice.
It should have the new total price, then click send invoice, job done.

THANK YOU ,the invoice is now sent