Author Topic: Winstanleys ? (Read 1003 times)

brass monkey! · « **on:** July 17, 2008, 02:25 PM »

I'm planning to order a Pit Bike from Winstanley's, in WIgan. It's by far the cheapest option cost-wise.

However, I have heard they are not very good with delivering stuff or customer service,

Are they really that bad

$:-\$

they only charge £3.99 to deliver a complete bike too !!

What's the story....in Balamory ?

Mattdub · « **Reply #1 on:** July 17, 2008, 02:29 PM »

I know you've only got ickle legs Matt but would'nt it still be a bit big ?

pickle · « **Reply #2 on:** July 17, 2008, 02:40 PM »

call them first Matt as they're terrible for not having things in stock!

how much cheaper are they and who are they cheaper then?

Longun · « **Reply #3 on:** July 17, 2008, 02:46 PM »

I've found they're OK if they have what you want in stock (and that's genuinely in stock, not just what their website says as it's often not right) but they seem to take ages for things that aren't.

brass monkey! · « **Reply #4 on:** July 17, 2008, 02:52 PM »

Quote from: pickle on July 17, 2008, 02:40 PM

call them first Matt as they're terrible for not having things in stock!

how much cheaper are they and who are they cheaper then?

Rob,

They're doing the Haro Nyquist 16-Teen for £109 (it's last year's model, but it's 60 quid off the RRP), next cheapest I could find was £145 !

Yeah, think I'll call em up to make sure they're in stock

Matt

pickle · « **Reply #5 on:** July 17, 2008, 02:57 PM »

call em and go for it, if they have in stock then bobs your uncle! lots of people have had good dealings with them, not me though but you pays ya money and take your choice

kev-s · « **Reply #6 on:** July 17, 2008, 03:02 PM »

as above call to make sure its in stock and you shouldnt have any probs

brass monkey! · « **Reply #7 on:** July 17, 2008, 03:03 PM »

lets see what they say,

It looks pretty good value, and a great fisrt BMX for my 5 year old. (yeah, Matty-Dub, it'll be too big for me ! LOL !!)

thanks for the replies

bof · « **Reply #8 on:** July 17, 2008, 03:34 PM »

Call them to make sure its in stock, if they ask if they can ring you back tell them no you want to wait. They have done this a few times to me and never rang back.

magna13 · « **Reply #9 on:** July 17, 2008, 04:17 PM »

i agree that you should ring them

brass monkey! · « **Reply #10 on:** July 17, 2008, 04:23 PM »

spoke to the Northen Monkeys, yep they got em in stock !!

magna13 · « **Reply #11 on:** July 17, 2008, 04:27 PM »

get one

QUADROPHENIA · « **Reply #12 on:** July 17, 2008, 05:22 PM »

matt they are fooking heavy mate for a 5 year old, i got a mongoose for the daughter and its just to heavy for here, so got her a haro race bike instead

Gtbill · « **Reply #13 on:** July 17, 2008, 06:55 PM »

Quote from: monkeybiscuits! on July 17, 2008, 02:52 PM

Quote from: pickle on July 17, 2008, 02:40 PM
call them first Matt as they're terrible for not having things in stock!

how much cheaper are they and who are they cheaper then?

Rob,

They're doing the Haro Nyquist 16-Teen for £109 (it's last year's model, but it's 60 quid off the RRP), next cheapest I could find was £145 !

Yeah, think I'll call em up to make sure they're in stock

got my lad that haro smart little bmx its not that heavy he is only 5 and loves it

generallee · « **Reply #14 on:** July 17, 2008, 07:37 PM »

For very good reason, which i cant be arsed explaining here right now, i HATE wankstanleys. I will NEVER buy form them again EVER, and havent done since their horrendous customer 'service' with me 3 or 4 years ago. Avoid if you can is my advice.

Trev · « **Reply #15 on:** July 17, 2008, 11:33 PM »

Quote from: generallee on July 17, 2008, 07:37 PM

For very good reason, which i cant be arsed explaining here right now, i HATE wankstanleys. I will NEVER buy form them again EVER, and havent done since their horrendous customer 'service' with me 3 or 4 years ago. Avoid if you can is my advice.

totally agree with steve here. i have posted my reasons for hating winstanleys before and can't be bothered to post it again.
needless to say, I would never ever buy from them again. their customer service is sh*te. all well and good IF they have the products you want in stock and it gets to you in pristine condition. Unfortunately my purchase didn't arrive in pristine condition and they were totally uninterested in sorting it out.
Also don't think by phoning them and them confirming they have the goods in stock is good enough either. A well respected RAD member once ordered a frame that they were told was in stock when he phoned them up. So he paid up and ordered it. After a week or so, it still hadn't turned up. When he phoned back to see what was going on, they then told him they were waiting for the distributors to send it to them. Well over a month later (it may have actually been 2 or nearly 3 months) they finally sent him the frame but the wrong top tube size. When he phoned up to complain, they just said that's the only one they got in. Fooking outrageous.
I very rarely slate bad service as it could just be a one off, but having received bad service off them myself first hand and heard so many other horror stories, i would never give them a single penny ever again.

macky · « **Reply #16 on:** July 18, 2008, 12:26 AM »

I have also had too many bad experiences with Winstanleys, posted them on here a few times...

if you are going to use them, as everyone else has already said, phone them... BUT...

when you ask them if they have it stock... and if they say yes... tell them your coming straight in to pick it up...

( they are notorious for telling ppl the have the item in stock, and then ordering it themselves!!
and thats comes from a mate who worked there!! )

if they then say yes, tell them you've changed your mind, you would like them send it out to you!!!

pain in the @rse, i know, but they've told me they plenty of times they have stuff in stock, then i waited weeks,

even months!!!

KGB Matt · « **Reply #17 on:** July 18, 2008, 06:11 AM »

They are Sh^t .

I ordered a stem that was listed as in stock waited 3 weeks to get an e-mail saying they were waiting for delivery .

2 Months later i cancelled the order.

Matt

MartyC · « **Reply #18 on:** July 18, 2008, 03:36 PM »

As much as I love Wigan and have very, very fond memries of certain parts of Wigan, under NO CIRCUMSTANCES would I ever attempt to purchase from Winstanley's again, they seem to employ complete numptey's who lie and then lie about lying; TOSSERS

.

macky · « **Reply #19 on:** July 18, 2008, 05:19 PM »

Ok, I wasn't going to post any of my bad experiences with them....... but just one eh...

I ordered a Lever over the phone... assured me they not only had it in stock, they had it in front of them!!

I waited 2 MONTHS!! I cancelled the order... a month later it turned up!!

I'd say shop some where else dude!!

sonic-1 · « **Reply #20 on:** July 18, 2008, 05:37 PM »

well first time i ordered off em i called as didnt trust puter for money transactions ordered 14t acs fat claw freewheel n shadow seat was told all in stock no prob , they took payment , 2 weeks later no stuff arived so phoned em was told the freewheel out of stock n they wernt getin any for a while n they were waitin for seat from distrbuters !!!!!! was not happy
2 weeks later seat turned up with a 16t freewheel so sent it back with them to pay postage

then the wife ordered some orchid trainers for my bithday last year inj stock on web site in stock when she phoned 2 wks later to find out wtf they were to be told errr sorry we not had those for ages !!!!!!!!!!!!!!!!!
so even phonin yer carnt count on yer order arriving

HEYWOOD BMX · « **Reply #21 on:** July 18, 2008, 05:57 PM »

Winstanleys have been crap for years.Maybe they`re part of Halfords......

thecrooch · « **Reply #22 on:** July 18, 2008, 07:36 PM »

Unfortunately BMX doesn't seem to have any particularly good mail order shops, for MTB chain reaction are head and shoulders above anyone else. Next day delivery is the norm oh and delivery is free! Bow that's service. Oh and they do have some BMX items. Wheels etc - they are cheapest around for wheel builds as well.
Shame someone can't seem to replicate this service for MTB.

thecrooch · « **Reply #23 on:** July 18, 2008, 07:37 PM »

Sorry I mean BMX

Peter J · « **Reply #24 on:** July 18, 2008, 10:06 PM »

I tried to spend 2.5K on a MTB with them and could fookers like get any where............feckin useless !!!!!!!!!

Rang up in the morning and the guy said they had the one I wanted in stock two hours later phoned back and the guy said it would need to be ordered from the manufacturer......

Author Topic: Winstanleys ? (Read 1003 times)

Longun

bof

magna13

magna13

Trev

macky

KGB Matt

macky

sonic-1

HEYWOOD BMX

thecrooch

thecrooch