Iv now found a very very good post office, I send all my stuff from there now, they are a small P--I shop that has a postoffice counter & they are the most helpful people you could wish to meet.
Has taken me about three years to find them, they are in Leatherhead next to the Esso Garage.
Some of the useless cnuts Iv delt with in the past they just don't have a clue, there are way more than two options when posting stuff