bl##dy ebayer's advice please

[zed4130]

i wasnt happy with a item i got recently from evilbay  as it was incomplete and damaged on arrival 'i tryed pm her 4 time but 4 days later and no reply 'what should i do next 

[retrorider.u.k]

if you paid via paypal go for a refund 

[zed4130]

nope i sent a postal order 

[Mattdub]

Paul ,

On Ebay go to dispute console , Report as not received or Not as described when received 

[zed4130]

ok matt will do mate