I recently purchased and built a 2013 Skyway TA frame set. The BB used on these is euro, so after much deliberation and discussion with others, I decided to fit an Odyssey.
Anyway, it came, I fitted, and voila. I have used the bike solely for commuting, one of the reasons is because all the bearings are sealed and because it is all modern and new. After around 20 days of commuting 10.4 miles daily, I was getting a creaking and clicking from the drive area. I thought it was the pedals, so swapped them out, only to find it was still happening. So I stripped the cranks and found the bearings in the drive side cup are notchy and generally rough to spin.
So I contacted the seller, who will remain nameless, and received this email back:-
"Hi Terry,
Thank you for your e-mail. I’m sorry you feel the bb hasn’t lasted very long. Unfortunately, there is no warranty on bearings. Bottom brackets can only last a short while and this is dependent on a number of factors including use/weather conditions etc.
I’m sorry but we can’t offer warranty on this product.
Many thanks"
Well, I am not happy with that at all. You can't sell a product that is generally not fit for purpose. I have sealed bearings from the 80's I am still riding on
I contacted Odyssey today and was greeted by what sounded like a 12 year old, and explained the situation to him. It went a little like this:-
I have never heard of that before....
Scratch that one off the list....
Eh?....
I have some answers written down that are predetermined as to what you will reply with, so I have scrubbed that one of the list....
Okay. It must have been fitted wrong. What BB is it?....
I already stated it's euro bb.
Well, the person who fitted it must have done it wrong, this has never happened that I know of....
I fitted it myself....
And how did you bang it in?....
Bang it in? It's a euro bb. It screws in. Scrub that off the list....
Eh?....
Trying to pass the onus or blame onto the fitter. I can see this is going to be a long one. I screwed in the BB casing on the non drive side. I took the axle and placed the centre spacer on it. I put the axle into the bb shell and through the bearings. Then I fitted the drive side casing over the axle and screwed it in. The frame is brand new....
So how long have you had the bb? How do you ride it?....
I have had it for about 2 months and fitted it a month ago, and been riding on it for around 20 days. I commute on it, nothing else. The bb was fitted properly, so I can only assume the bearings are faulty. It has not been out in the rain, and I didn't ride it in the north pole then quickly transport to saudi arabia, so there is no 'conditions' that will otherwise tell me, that it is a case of faulty bearings.
Anyways, I have to take pictures of the BB threads to prove I haven't cross threaded them etc etc etc.
I just want some friggin' replacement bearings, or a replacement BB. Too much to ask? Or is it just a case they wear so quickly?