Callum, in the first instant, no one at Ebay will ever read your reply. The first instant would have been a computer generated mail after you added a keyword like GT for instance. Your reply, though valued to you, would just get binned off. They make their policies and that's it. You won't have someone sitting there going through all the 1000's of replies to a 'removal of post'.
Not digging at you in any way, I was merely pointing out my approval of Ebay's policy in this instance mate
No Worries mate, but i did get a reply a bloody brilliant one too
!!!
Hello Callum,
My name is Kate and I'll be pleased to assist you with the removal of your Callipers listing.
I understand that the callipers are compatible with the brands that you had stated in the title. However, action was taken on your listing in line with our policies.
The Search and Browse Manipulation policy aims to help buyers get relevant items in search results without trawling through numerous irrelevant ones. Per the policy, brand names not related to the item, should not be used in the listing.
Buyers searching for products by the brands you stated in the title with "Haro, Hutch DP Rickman Gt Skyway" as a search string, would be presented with your item too. This would lead to manipulation of search results. You may remove the brand names from the title and state clearly that the callipers are compatible with these brands in the description.
I understand that most listings on eBay may not confuse you. However, we require items to be listed in compliance of our policies to ensure shopping on eBay is a great experience for all our members.
If you find listings that that are misleading or questionable in any way, you may always report them to us. The quickest way to do this is by using the 'Report Item' link at the right hand side of the listing page. We'll review them and take appropriate action in line with our policies.
Further, I've forwarded your concern regarding Nike Blazer trainers showing up when you log in to our Customer Support team. They'll get back to you via email.
Thank you for your understanding and cooperation.
Kind regards,
Kate Robson
eBay Trust & Safety
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