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The thing is, I can put in an appeal to paypal and send them pictures of the tracking number and drivers reciept, but then that will mean the buyer looses £370. I think the only thing to do now is to go through the small claims court, which I have never done before, but at least if I win, the money should come from parcel20go or TNT and not the buyer of the two frames. Ill keep you posted and I really appreciate everyones time and advice
They said that TNT tried to leave the other parcel with them, but the neighbour refused to accept it as it was addressed to Ireland.
I think, from other problems I have heard, that royal mail special delivery is probs best for expensive and rare items. I sent most stuff with parcel force 48 service.A problem with royal mail is a built bmx is too big to send with them. When I bought my dk, the seller was saying collection only, I managed after a while to pursuade her to post it, it got sent insured for its full value with City Link.I know where you are coming from, its too expensive and too dodgy sending stuff anywhere other than the mainland.Fingers crossed the frames turn up and you get sorted out. I hold no hope of ever seeing my skyway wheel, the seller is putting in a claim for it today I think.
Quote from: stevepeanut on March 19, 2013, 04:34 PMI think, from other problems I have heard, that royal mail special delivery is probs best for expensive and rare items. I sent most stuff with parcel force 48 service.A problem with royal mail is a built bmx is too big to send with them. When I bought my dk, the seller was saying collection only, I managed after a while to pursuade her to post it, it got sent insured for its full value with City Link.I know where you are coming from, its too expensive and too dodgy sending stuff anywhere other than the mainland.Fingers crossed the frames turn up and you get sorted out. I hold no hope of ever seeing my skyway wheel, the seller is putting in a claim for it today I think.The biggest mistake the seller made in your case was putting it in a laptop box that was just asking for trouble.BTW anyone who sends a bike built is just asking for it to get wrecked, general rule of thumb is you should be able to throw a parcel down the street without the contents getting wrecked because that's the level of unintentional abuse it will get during handling.Due my location I use Parcelforce via senditnow.com and you can select the amount of insurance cover you want and send a parcel up to 35kg.
Quote from: rodriguez on March 20, 2013, 02:51 PMQuote from: stevepeanut on March 19, 2013, 04:34 PMI think, from other problems I have heard, that royal mail special delivery is probs best for expensive and rare items. I sent most stuff with parcel force 48 service.A problem with royal mail is a built bmx is too big to send with them. When I bought my dk, the seller was saying collection only, I managed after a while to pursuade her to post it, it got sent insured for its full value with City Link.I know where you are coming from, its too expensive and too dodgy sending stuff anywhere other than the mainland.Fingers crossed the frames turn up and you get sorted out. I hold no hope of ever seeing my skyway wheel, the seller is putting in a claim for it today I think.The biggest mistake the seller made in your case was putting it in a laptop box that was just asking for trouble.BTW anyone who sends a bike built is just asking for it to get wrecked, general rule of thumb is you should be able to throw a parcel down the street without the contents getting wrecked because that's the level of unintentional abuse it will get during handling.Due my location I use Parcelforce via senditnow.com and you can select the amount of insurance cover you want and send a parcel up to 35kg.I spoke to my seller yesterday and told him I thought it had been nicked cos it looked like a laptop, but it turns out, he said it was in a laptop box, but a blank one. Still had loads of people tell me Yodel staff like to nick stuff though.